
Shop at your local Pharmacy
Medicines, vitamins, skincare and baby bits from our Chatham and Rochester shops.
Online ordering is coming soon.
Have a look at what we stock, then pop in. Or we can let you know when it opens.
Manage my NHS prescription
Collect from either branch or we’ll bring it to you.
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See allOur services
All servicesNHS services
Free on the NHS- NHS prescriptionsNHS, electronic, private and vet prescriptions at both branches. Home delivery available.
- Pharmacy FirstNHS treatment for seven common conditions, no GP appointment needed.
- Flu vaccinationsFree on the NHS if you’re eligible, private for everyone else.
- COVID-19 vaccinationsOn the NHS if you’re eligible, or private from age 12.
- Blood pressure checksA free NHS check. Just walk in.
Private services
Charges apply- Blood testsPrivate blood tests with our partner Peachy Healthcare.
- Pharmacist consultationsSee one of our pharmacists in person, including private prescribing where appropriate.
- Erectile dysfunctionConfidential advice. Some treatments you can buy after a chat with our pharmacist; others need a consultation.
- Vitamin B12 serviceA private consultation to see if B12 injections are right for you.
- Travel clinicTravel vaccines and malaria advice for your trip.
Treatment for common conditions, no GP appointment needed
Sore throat, earache, UTI and more, treated by our pharmacists through NHS Pharmacy First. Just walk in.
- Sinusitis
- Sore throat
- Earache
- Infected insect bites
- Impetigo
- Shingles
- Urinary tract infection
Flu jab season
Booking’s open at both branches. Free on the NHS if you’re eligible.
K-beauty is coming
COSRX, Beauty of Joseon, Anua, Laneige and more. Join the waitlist for first dibs.
Most popular
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4Head Stick Effective Headache Relief 3.6g
Available in branch
Pharmacist checkAcnecide Face Gel 15 g
Available in branch
Pharmacist checkAcnecide Face Wash 50g
Available in branch
Acriflex Antiseptic Cream for Burns, Scalds & Blisters
Available in branch
ADEx Gel 100g Emollient for Dry Skin Conditions
Available in branch
After Bite Classic 14 ml
Available in branch
Alissa Healthcare Sodium Bicarbonate Ear Drops | Softens
Available in branch
Alka-Seltzer Original 10 Effervescent Tablets
Available in branch
Pharmacist checkAlka-Seltzer Original Effervescent Tablets
Available in branch

Pop in and see us
Pattens Lane in Chatham and City Way in Rochester. No appointment needed for advice.
- GPhC registered pharmaciesPattens Lane 1032675 · City Way 1090819
- Superintendent PharmacistMr Ferride Karsan (GPhC registration 2032182)
- Pharmacist-checkedOn every pharmacy medicine order
Chatham
Pattens Lane
Closed · opens 9am tomorrow
33 Pattens Lane, Chatham, ME4 6JR
Rochester
City Way
Open now · until 11pm
69–71 City Way, Rochester, ME1 2BA
Prescription questions
Can’t find your answer? Call Pattens Lane on 01634 843177 or City Way on 01634 405700.
Can Karsons order my repeat for me?
No, pharmacies aren’t allowed to. Please order from your GP, for example in the NHS App. We can email you a reminder when it’s due.
How long does a repeat prescription take?
Order at least a week before you run out. GPs usually take up to 2 working days to approve it, then it comes to us.
What does nominating Karsons mean?
Your GP sends your prescriptions straight to us, so there’s no paper slip to pick up. You can change it any time in the NHS App, at your GP or at any pharmacy.
Do I have to pay for my prescription?
You pay the NHS charge unless you’re exempt, for example if you’re 60 or over, under 16, or have an exemption or prepayment certificate. We’ll check when you collect.
Can I order for someone else?
Yes, with their permission, for example for a child or someone you care for.
What if a medicine is out of stock?
We’ll let you know when we expect it. If needed, our pharmacist can talk to your GP about an alternative.
